Frequently Asked Questions
Who can join the Ernest Brands Wholesale Program?

We're looking for passionate retailers who share our love for unique, high-quality products and ethical sourcing! Ideally, you're a store owner who already curates a selection of socially and environmentally responsible goods, and prioritizes fair employment practices. Partnering with Ernest Brands allows you to offer your customers something truly special while aligning with your values.

How long will it take to receive my wholesale order?

Most good things take time, and ethically sourced Ghanaian goods are no exception! Within the US, standard shipping typically takes 7-14 business days, depending on your location.

For more information on shipping methods, handling large orders, and international shipping, head over to our full shipping policy.

Can I create custom orders for my store?

Absolutely! We love collaborating with our wholesale partners to bring unique Ghanaian treasures to your customers. Simply fill out the contact form on our website with your request, and a dedicated member of our team will be in touch to discuss details and lead time, which is typically around 3-4 weeks.

How do I get support for my wholesale order?

Our dedicated wholesale team is here to ensure your experience is smooth and successful! Don't hesitate to reach out to your assigned customer care representative with any questions or concerns regarding your order. They'll be happy to help!